Vacancy Details

tl Store Supervisor tr
bl br
Location: London
Department: Commercial
Vacancy Type: Permanent - New
Reference: 1495

Duties /Responsibilities (Including Objectives of the role):

Based at our Lotus merchandising store in Piccadilly London, we are seeking 2 x Store Supervisors to join our team on a permanent basis. As a Store Supervisor you must be customer focused, a team player and have excellent communication skills. Working on rotational shifts Monday – Sunday (40 hours per week) you will ensure the smooth running of the shop floor on a daily basis.

Main duties:

  • To lead and develop a team in delivering excellent customer service representing the Lotus brand to the highest standards
  • To support the Store Manager in delivering proposed targets
  • Oversee the day to day running of the shop floor
  • Supervise Retail Assistants and delegate duties
  • Ensure shop floor is tidy and presentable at all times
  • Maintain inventory and ensure items are in stock and presented correctly
  • Perform Health and Safety measures
  • Prepare staff rotas for the Store Managers approval
  • Handle customer complaints, issues and questions
  • Organising store displays
  • Train new employees
  • Opening & closing of the store

Qualifications and Experience (Essential & Desirable criteria):

  • Minimum of 1 year Supervisory/Team Leader experience in a Retail environment
  • Exceptional customer service skills
  • Excellent communicator both written and verbally 
  • Strong leadership and motivational skills
  • Able to organise and prioritise effectively
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