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Duties / Responsibilities (Including Objectives of the role):
Group Lotus plc is seeking a Training and Development Manager within our Network Development department. based at Hethel, Norfolk  This role will develop and implement commercial and product training to Lotus Dealers and staff across the UK & internationally. 
 
This position offers the opportunity to design, deliver and implement a brand new training offer for all people within the Lotus community including our dealers, internal staff and suppliers.  As a brand new role this will give the successful candidate the opportunity to expand Lotus knowledge and create a unique department for the brand.  It will be across all functions and will create a new and exciting offer with potential to adopt new technology into the training offer.
 
Role responsibilities: 
 
 - Plan, create and deliver a full motivational training strategy offer for the Lotus Brand. 
 - This will include both Sales and aftersales training as well as a Commercial and Product related training offer.  This role will also lead the integration of technical training into the Lotus Academy.
 - Implement standards and requirements for all dealers to attend relevant courses through an ongoing training needs analysis scheme (both sales and aftersales)
 - Collaborate with Heads of Departments and the Regional teams to ensure all requirements for training are met.
 - Create a New Dealer On-boarding process
 - Establish new motivational product courses and launch training events as required
 - Create an e-learning strategy including overseeing creation of assets and content
 - Oversee the creation of an annual training calendar
 - Collaborate with Aftersales to ensure courses are  courses and content
 - Ensure budgets are maintained and re-charge to internal departments and dealer network is timely.
 -  Maintain and manage training facilities in Hethel and training delivery capabilities around the globe
 - Be part of the wider Lotus team to deliver high quality Learning and Development courses and facilities
Qualifications and Experience (Essential & Desirable criteria)
Essential:
  • Degree educated and/or equivalent
  • Experience in creating, developing and managing multi faceted learning and development programmes (ideally within an OEM setting)
  • Knowledge of online learning
  • Excellent presentation skills
  • Creative individual with a passion for training and influencing others 
  • A thorough understanding of how the car industry and car retailing operates
  • Strong project management skills